faqs - Get in touch with us.
07710 547248 (unsolicited calls will not be tolerated)
Frequently Asked Questions
Please read our FAQ before sending us a message.
The competition draw date is stated on the entry page for each competition, however if the maximum amount of entries for that competition is sold before the date it may be brought forward, likewise we reserve the right to extend any competition if we absolutely have to.
Your order will show as cancelled if you did not complete the payment, or if your payment failed. Orders are automatically cancelled after 10 minutes if we do not receive a successful payment.
We do the draw Live on our Facebook page for everyone to see. We use Google’s random number generator to determine the winner, we will show you how the random number generator works prior to drawing the winning number. We also prove we are live by reading out comments and answering customer queries as we go.
On your confirmation email for the competitions, you will see your ticket numbers or alternatively log into your account, go to ‘My account’ – My Orders – click on each order and you will see your ticket numbers there.
Send us an email
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